I have to agree with the original poster, a lot of the times people are like I'm looking for this or that and then they get a response on here this is we'll just search that, but when you've got such vague reviews it's hard to find what you're actually looking for. I personally will not visit a provider unless I can understand what I'm going to get out of it without making it awkward while trying to make the appointment. I need acronyms or I need the word safety used in a way that indicates what my French lesson may be. If I can't figure that information out I'm not going to book.