Posted October 3, 2013 What is the accepted protocol for notifying a provider of a postponement? I prebook with relatively long (5-6 days) lead times because my schedule is a #%$&! joke. (Maybe I should go the other way and just do same day calling?) Anyway, I emailed & P411 PM'd to postpone with three days notice and have not heard back. Other than keep emailing (no phone) what are my options? (I know aside from not rescheduling. ) On the other hand recently I requested an appointment and did not hear back until about an hour before the time with a polite "can't make it." No worries, just seems like the scheduling thing gets a little hectic. Do most providers like to use the P411 format? Seems like that is just a different mechanism for the same back-and-forth and back-and-forth. Thanks & hope this didn't devolve into a rant... 0 Share this post Link to post Share on other sites
Posted October 3, 2013 IMO you are doing everything right. You gave the lady plenty of time to schedule someone else. Or, not worry about childcare if that is a necessity. Have you emailed her outside of P411? She may not have the system set up to notify her of a message there. 0 Share this post Link to post Share on other sites
Posted October 4, 2013 Email and P411. She did get back to me & no problem rescheduling. Thankfully. IMO you are doing everything right. You gave the lady plenty of time to schedule someone else. Or, not worry about childcare if that is a necessity. Have you emailed her outside of P411? She may not have the system set up to notify her of a message there. 0 Share this post Link to post Share on other sites
