I think it is about good communication. It happens on both ends.
Clients - Flat tire, wife called, job called, traffic, my bank card doesn’t work, car accident, lost my phone, forgot my wallet, I got lost, cops are in the parking lot
Ladies - Housekeeping, Police, Hotel Management, Other clients late, I m running behind, couldn’t check in waiting for room, my period started
All that is required is good honest communication.
I think in one day I had 8 flat tires and 6 car accidents and 3 I forgot my wallets. It’s dangerous out there for you guys and all the crazy drivers and road hazards.
Things happen on both sides I also try to keep a good sense of humor what else can you do. I have on average 25-30 no shows everyday. It’s never TOB clients usually.