Interesting topic! I don’t require a deposit in most circumstances but if a person, either a client or provider, is sick the logical choice is to cancel the appointment. Qualifying that by saying it has to be done 48 or 24 hours in advance is kind of ridiculous because how many times have you woken up in the morning not feeling well?? If a client of mine isn’t feeling well, or I’m not, let’s just be honest with each other and inform each other.
Getting sick is nothing that anybody can control and I just appreciate the heads up.