Holly, I do agree that nc/ns are rude and inconsiderate by both parties. I have never done a nc/ns and only had to cancel once due to my involvement in an accident. Luckily I was not hurt but I did take the time to call and say so. You said that you had a nc/ns once due a family emergency. I totally understand that and I am sure that you were under a great deal of stress and maybe not thinking of that but wasn't there at least one moment when you could have called or text to explain? It was great and admirable that you offered such a huge discount but that could have been avoided by a call or a text. Most hobbyists would understand I think.
My point of the rant was that some ladies will never learn to do that and thus that is why they live hand to mouth and probably always will because they have never learned the skills that it takes to succeed in business or sometimes even in life. You obviously have skills as you did make it right.
My second point was that this nc/ns turned on the light for me and deciding that it is time to change things. If I continued there undoubtedly would be another nc/ns even though I do choose ladies who have good reviews. That is why I am seriously considering changing as I AM BETTER THAN A NC/NS.