Malware Help

[N6_in_the_village]

Or you could use the garbled procedure outlined in the post before mine.

I would respectfully (or not so respectfully ) disagree with the above poster that the procedure in my post was "garbled". But I did mention more than one procedure to remove the malware, and provide several web links. So how about the following simplified advice:

FIRST CHOICE:

Go to the link in Rex Block's original post and follow the directions there to remove the ransomware:

http://blog.malwarebytes.org/intelligence/2012/12/ransomware/

SECOND CHOICE:

Go to the link I found and follow the directions there:

http://us.norton.com/ransomware/

THIRD CHOICE:

(if both of the above don't work, or seem "too difficult to try")

Take the advice of 2BIG, whose idea of helpful advice on computer problems is "The average user can't tell a rescue disk from a Donna Summer disco medley."

[geecue2]

I would respectfully (or not so respectfully ) disagree with the above poster that the procedure in my post was "garbled". But I did mention more than one procedure to remove the malware, and provide several web links. So how about the following simplified advice:

FIRST CHOICE:

Go to the link in Rex Block's original post and follow the directions there to remove the ransomware:

http://blog.malwarebytes.org/intelligence/2012/12/ransomware/

SECOND CHOICE:

Go to the link I found and follow the directions there:

http://us.norton.com/ransomware/

THIRD CHOICE:

(if both of the above don't work, or seem "too difficult to try")

Take the advice of 2BIG, whose idea of helpful advice on computer problems is "The average user can't tell a rescue disk from a Donna Summer disco medley."

Or FOURTH CHOICE like I did see your IT guy and have him take care of it. As you can tell one of the people that cant tell the difference between the two disks. He did also fix a loose connection for my screen, lap top is lightning fast now. LOL